CUSTOMER SATISFACTION QUESTIONNAIRE
The Customers are asked to fill in this questionnaire in compliance with Geocart's Quality Policy and the documents of Quality Management System in accordance with UNI EN ISO 9001 standards. Information will be treated for statistics purposes and in compliance with the privacy protection policy. The contents communicated and gathered will not represent validation of the performances carried out for the Customers' benefit.
Form filler (first name and surname)
Body/Company/Organization
Department/Division:
Role/Function:
Address (street, zip code, city, state):
Telephone:
E-mail:
How often have your organization resorted to Geocart?




What kind of contract was made for the order assigned to Geocart?





During the performance execution, which of the following Geocart's sectors have you more frequently contacted?








Geocart's Quality Management System positively influenced the conformity, suitability and technical level of the delivered services.





How would you rate the quality of performances provided by every Geocart's sector?
Very good
Good
Average
Poor
Very poor
Within the professional performances execution, were your needs satisfied?





Did Geocart respect the planned timetable?





How would you rate the relationship between the price and the quality of the service offered by Geocart?





Based on your experience, how likely are you to resort to Geocart again?





How satisfied are you with your relationship with Geocart?





Have you got any suggestions in order to improve the quality of performances offered by Geocart?
Taken note of the privacy protection policy, I authorize the treatment of data contained in the questionnaire by Geocart S.p.A. (the missing acceptance will not allow the questionnaire forwarding).
PRIVACY PROTECTION POLICY
The collected data will be treated by Geocart S.p.A., Viale Del Basento n.120, 85100 Potenza (PZ), VAT number 01184620761, which is the body entitled for the treatment also with computerized means and exclusively for the assessment of clients’ level of satisfaction and for the identification of improvement processes by the persons in charge of data treatment. Such data will be used anonymously and for statistical purposes and will be communicated to third parties in order to show the level of satisfaction of the company's clients. The provision of information is optional; the possible missing personal information and the missing authorization of their treatment will result in the impossibility for Geocart S.p.A. to use data and contents provided in the questionnaire. The person in charge of data security is the Managing Director of Geocart S.p.A.. The questionnaire can be corrected, integrated or deleted by written request sent to This email address is being protected from spambots. You need JavaScript enabled to view it.

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