Geocart develops its activities in compliance with UNI EN ISO 9001:2015 international standards related to Quality Management Systems. It is an important testimony of how this structure sets important rules for the continuous improvement and the achievement of the Best Quality. Namely, the certification guarantees:
- The delivery of services fully meeting the clients' needs;
- The maintenance and improvement over time of the achieved quality standards;
- The detection and correction of mistakes, even through the clients' support and advice;
- The guarantee of a continuous investment in technological innovation and human resources.
Our primary objective is to achieve the utmost clients' satisfaction. That is why you are asked to help us in keeping and implementing our quality standards, informing us of any possible inefficiency. Any possible advice and suggestion will be appreciated, as well as any opinion on our way to work, in order to constantly improve our service and meet your expectations. For this reason we ask you to fill in and send the Customer Satisfaction Questionnaire, by using Questionario di soddisfazione del Cliente the pre-arranged form.
Thank you for your help
Person in charge of quality management